FAQs

Please login to the store by clicking “store login” with the email associated with your membership. Your member discount will be applied automatically at checkout.   

We recently updated our online store. Members will now need to login directly on the store to receive their discounts, logging in through MyOutdoors will no longer carry over to the store. All members should have received an email containing a link to activate their new store account. If you have an active membership and have not received this email please contact us using the information at the bottom of the page. 

First, please check your spam folder for an email from AMCstore@outdoors.org. If you cannot find the email, please call 603-466-2727 and press 5. 

Please ensure that you are logged in using the same email used for your membership. All members at launch received an activation email, and new members will receive an activation email the day after purchasing a membership. If you did not receive this email, your email service provider’s mailing software might be blocking it. You can try checking your junk/spam folder or contact us at 603-466-2727 and press 5. 

We process orders quickly, so we’ll do our best to help you with any changes or cancellations. Please call us at 1-800-262-4455 for assistance.   

After logging into your account, please click the “My Account” button to find your checkout history status by order.  

Items may be returned for a full refund or exchange within 30 days of purchase when accompanied by your packing slip as the receipt. Read more here.  

International shipping is coming to the AMC store soon, if you would like to to send an order to Canada, please call 1-800-262-4455 for assistance. 

Visa, Mastercard, American Express, JCB, Discover, and Diners Club debit and credit cards.  

Our retail emails will keep you up to date on new merchandise and exclusive deals at AMC's online store. If you would like to unsubscribe from these emails, please click the Unsubscribe link at the bottom of the email or unselect the box at checkout.